Channel Settings Preview

WhatsApp Business Settings Preview

A readiness-only / disabled / not live preview for future WhatsApp Business setup by Australian property agents and real estate sales teams.

This is a non-functional readiness preview. Future disconnect later controls will be shown only after a properly approved connection exists.

Operator

SmartBiz is operated by E STREAM MEDIA EMPIRE, a Malaysia-registered business.

This page does not register a WhatsApp number, request SMS or voice verification, collect tokens, call external channel APIs, connect a WABA, or send customer messages.

Future admin flow

  1. Property agent signs in to SmartBiz.
  2. Owner completes WhatsApp Business prerequisites outside this public preview.
  3. Future setup verifies authorized channel status after proper approval.
  4. Webhook receiver readiness can be reviewed without live replies.
  5. AI reply OFF remains the default.
  6. Outbound queue OFF remains the default.
  7. Human handoff and review are required before any customer reply.

Authorization boundary

A WhatsApp number alone is not enough to activate SmartBiz. Future setup requires owner action, approved channel configuration, secure secrets handling, and explicit testing before any live workflow is enabled.

SmartBiz will not ask users to paste tokens, secrets, app credentials, phone verification codes, or customer phone numbers into this page.

Future State

Not connected

No WhatsApp Business account or phone number is connected from this public preview.

Future State

Webhook receiver readiness

The passive inbound endpoint is prepared to fail closed until a future approved setup connects it.

Future State

Setup routes disabled

Future WhatsApp setup routes remain disabled and cannot connect a channel today.

Future State

Human handoff

Agent review remains required before any customer communication is used.

What remains OFF

  • AI reply OFF: no automatic WhatsApp response is active.
  • Outbound queue OFF: no send action is available.
  • Owner action required: WhatsApp number registration and verification remain separate gated steps.
  • No live channel connection from the public website.
  • No token input, connect form, or verification code input.

Owner checklist - preparation only

What remains blocked

  • No real OAuth redirect.
  • No Graph API call.
  • No WhatsApp Cloud API call.
  • No external workflow automation call.
  • No AI auto-reply.
  • No live Messenger or WhatsApp customer message.

Readiness links

This preview helps explain future WhatsApp setup status without activating the feature.