Data Deletion

Request SmartBiz data deletion

Use this page to request deletion of SmartBiz account, connected Page, automation setting, and support data where technically and legally possible.

Operator

SmartBiz is operated by E STREAM MEDIA EMPIRE, a Malaysia-registered business.

Deletion requests are handled by email at admin@estreamedia.my.

How to request deletion

Email admin@estreamedia.my with the suggested subject:

SmartBiz Data Deletion Request

Use the same email address you use for SmartBiz when possible.

What to include

  • Your Facebook account or business name.
  • Your connected Facebook Page name, if a Page was connected.
  • Your SmartBiz account email.
  • A short note saying what data you want deleted.

Data SmartBiz can delete

SmartBiz can delete connected Page authorization metadata, automation settings, account records, support records, and related service data where technically and legally possible.

Data that may be retained

Some security, billing, legal, audit, or abuse-prevention logs may be retained where required or where retention is needed to protect the service, comply with law, resolve disputes, or prevent misuse.

Disconnecting connected channels

If your Facebook Page was connected to SmartBiz, the deletion process can include removing stored authorization metadata and automation settings from SmartBiz systems where possible. You may also need to remove app access from your Meta account or business settings.

SmartBiz does not guarantee sales, leads, appointments, approvals, or business outcomes.