Agent control
Suggestions stay under review
SmartBiz can suggest buyer type, likely concern, next-step angle, and follow-up wording. The agent should review, edit, and approve any customer communication before using it.
Trust and safety
SmartBiz assists property agents without taking control away from them
SmartBiz helps Australia-facing property agents review buyer intent, prepare clearer next steps, and compare follow-up options. Agents remain responsible for final customer communication, professional judgement, and relationship management.
Outcome boundary
Outcomes are not promised
SmartBiz does not guarantee leads, sales, viewings, appointments, approvals, revenue, conversions, platform approval, or any other business outcome.
Advice boundary
Not professional advice
SmartBiz is not legal, financial, mortgage, tax, property valuation, investment, or regulated professional advice. It supports sales workflow review only.
Live channel integrations remain gated
- Facebook Page and Messenger connection pages are readiness previews only.
- WhatsApp Business connection pages are readiness previews only.
- Meta Login, Page connection, Page token handling, and Graph API calls are not active from public pages.
- WhatsApp and Messenger auto-replies are not active unless a future owner-approved setup explicitly enables them.
- AI reply remains OFF by default on future channel connection surfaces.
Safe testing path
- Start with sample buyer messages, not sensitive customer details.
- Use the public demo and first-user walkthrough before testing real workflows.
- Ask support about a small pilot if you need a controlled evaluation.
- Review privacy, data deletion, and support paths before future connected-channel testing.
Operator and support
SmartBiz is operated by E STREAM MEDIA EMPIRE
SmartBiz is operated by E STREAM MEDIA EMPIRE, a Malaysia-registered business. Current support is available by email and is not 24/7 live support.